LIC AWARDS 2019 SHORTLIST: Recruitment & Training (residential and domiciliary)

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Recruiting and retaining good quality staff remains the one of the biggest challenges for operators. This award recognises recruitment partners and training providers supporting the industry.

We are delighted to announce that the 2019 shortlist includes the following companies:

Bright Selection 
Bright Selection believes that carefully selected and well-matched candidates provide the foundation of great recruitment and offer the best way to ensure long-term success. This doesn’t happen by chance; Bright Selection’s team of consultants has developed an unrivalled knowledge of employment across the care sector. This, coupled with a broad range of contacts, ensures its clients can achieve their recruitment goals swiftly, diligently and with precision. The care sector depends heavily upon reputation. Bright Selection invests its time in knowing clients’ expectations and in researching candidates not only with the right qualifications and expertise but with an ability to underpin a quality care sector brand. Bright Selection knows the true cost of recruitment is measured by an incumbent’s success and staying power. It is for this reason that long-term relationships are held in such high regard. The recruitment specialist is committed to delivering quality above profit and its team is made up of consultants who behave and act according to its values.

Florence 
Florence puts a pool of qualified nurses, and now carers, at the fingertips of care and nursing home managers. The manager has the option to add a nurse or carer to a list of ‘favourites’, allowing them to easily select individuals for future shifts which helps to achieve continuity of care. The platform also includes a reviews section, where managers can leave feedback on the nurse or carer – a feature which has proven to foster a greater sense of accountability. The onboarding process consists of two references from either a manager, nurse, midwife or agency representative, as well as a background check, DBS, and full spectrum of mandatory training certificates. The carer is also expected to have at least 1 years’ work history as a carer and to provide proof of indemnity insurance. On average, the compliance process for Florence takes around 20 days, versus three months through a traditional recruitment agency. There are plans to expand countrywide with the carers service in the next 12-months.

My Learning Cloud 
My Learning Cloud is always looking to improve its product, service and standard of training in health and social care. Over the past 12 months, the company has been working with Skills for Care to improve the standard of eLearning in the sector. Together, the partners have teamed up to write the endorsement framework, producing the Endorsed Provider and Approved Programme quality assurance marks. Over the next 12 months, My Learning Cloud will continue to work with Skills for Care on several projects helping to improve the quality and consistency of care training. As well as expanding its team, My Learning Cloud has become more proactive in obtaining customer feedback and also launched its Cloud Forum networking events this year. Through these avenues, the business can hear what is working, what isn’t working and what customers want to see happening which has enabled My Learning Cloud to continually improve the service it provides.

Skills for Care 
Skills for Care helps create a well-led, skilled and valued adult social care workforce. A trusted independent charity with over 18 years’ experience in workforce development, Skills for Care works as a delivery partner for the Department of Health and Social Care. The charity also works closely with related services such as health and housing and is the membership organisation for registered managers. Skills for Care’s practical support helps leaders and managers recruit, develop and lead their staff, retaining them from entry level right through to senior leadership and management roles. The charity provides individual tailored solutions to help businesses deliver high quality care now and in the future.

The Care Hub 
High staff turnover, not enough time, no in-house recruitment expertise and candidates not showing up for interview, are just some of the top challenges care providers face in the race for talent. The Care Hub is an recruitment transformation expert, and its unique approach to helping organisations address their recruitment and retention issues makes it the ideal partner. Whether providers are looking to grow their domiciliary business or are trying to address their high agency spend, The Care Hub has the ideal solution. The Care Hub has a range of services that enables care providers to source, attract, hire and retain the right individuals with the right values for their business.

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