Hiring is easy, but inducting new hires in an organization is difficult. Every workplace has a distinct culture, which new hires need to adapt. New hires need role clarity, adapting to the change, understanding management style, etc. Every successful company needs to overcome these challenges by adopting an effective onboarding program.
Cultural Fitment is More Important
When a new employee is hired the first thing he should know is the company’s history and culture.Detailed knowledge about the company helps the new hire to understand the management style. Next they need to know the vision and values of the company. Vision states the company’s plans about the future;and how the company differentiates itself from the other companies. Whereas, values define how people in the company should behave. Thereafter they need to discover companies HR policies.The HR policies of a company primarily include company’s rules & regulations, and guidelines. Finally the hire wants clarity about his workplace and role in the company.
Pre & Post Onboarding
Onboarding is one of the most important periods in the employment lifecycle. Most new hires are anxious when they join a new environment. Onboarding is an opportunity with companies to welcome them wholeheartedly and make them feel easy. It is a good practice to divide onboarding into three parts: Pre-Onboarding, On-boarding and Post-onboarding support.
In Pre-onboarding one can send preliminary learning content to employees like the company’s history, products and services. It prepares new hires to be ready for main onboarding training by providing fundamental knowledge about the company and their role.
Then comes Onboarding. Blended learning is the best way of providing onboarding training. A blended program must use various training modalities like classroom training, workshops, lectures, demonstration and e-learning.
Human brain can’t retain information for a long period after training. Post-onboarding training can improve knowledge retention. It is important that new hires continuously refresh their knowledge and skills acquired during the onboarding. This can be achieved by sending Byte sized learning content to learners as a regular interval.
Role of Technology in Onboarding
Interactivity and Engagement are the key elements in success of any onboarding program. E-learning can play an important role here. It makes training interactive and interesting through Game-based learning, infographic, videos and animations, etc. By using mobile learning apps, we can make training accessible irrespective of location and time.
A good LMS is also instrumental in training new employees. It can speed up the onboarding process. It cuts down the onboarding time by seamlessly distributing the learning content like eLearning, video, guides, digital handbooks,etc. An LMS also provides opportunities for collaboration among the learners with different cultures.
After Covid situation, classroom training has taken a back seat. However, there are certain training sessions which can be led by instructors only. This challenge can be met by conducting virtual training using softwares like Microsoft Team, Zoom etc.
It is easy to say but difficult to do – it applies to training also. Classroom training and elearning can provide knowledge, but confidence comes by doing, failing and succeeding. Therefore, the company should also facilitate mistake-driven learning opportunities like hands- on practice sessions, simulations, scenarios, problem solving sessions etc.
Onboarding plays an important role in growth of organization. As a good start leads to good finish, similarly onboarding enables better productivity and higher performance. It promotes commitment to organisational goals and builds trust between the hires and the company.