Raluca C

Raluca Cristescu is a Faculty of Letters graduate with over ten years of experience in corporate training, focused mainly on soft skills for customer service and direct sales.
2 Posts

Digital fluency and why it matters for the success of your organization

Digital transformation has been an organizational goal for quite some time now. Recently, companies being forced to move their operations online proved to be...

4 Questions to answer when creating an impact map for your training program

The butterfly effect concept is a powerful one. I’m not convinced that a butterfly flapping its wings can cause a typhoon halfway across the world, and...