Change is hard!
As educators, COVID-19 ruthlessly hurled us into a world of online learning with little or no experience. My embarrassing initial reaction: “I...
Raluca Cristescu is a Faculty of Letters graduate with over ten years of experience in corporate training, focused mainly on soft skills for customer service and direct sales.
Digital transformation has been an organizational goal for quite some time now. Recently, companies being forced to move their operations online proved to be...
The butterfly effect concept is a powerful one. I’m not convinced that a butterfly flapping its wings can cause a typhoon halfway across the world, and...
